link spacemanFrequently Asked Questions
Users of link spaceman ask about account setup, payment methods, game categories, bonus terms, account controls, support access, registration requirements, and deposit or withdrawal fees. This page addresses the most common questions we receive from players across Indonesia and supported jurisdictions.
We at link spaceman maintain this FAQ to help you find answers quickly without contacting support. The questions below cover account registration, DANA and e-wallet deposits, live-dealer tables, slot games, esports markets, account preferences, and our support process. If your question is not answered here, our support team is available via email and live chat during business hours.
For detailed information about our terms, account policies, and jurisdiction restrictions, visit our legal notice and terms and conditions pages. Those documents outline your rights, our obligations, and the rules governing deposits, withdrawals, and gameplay on link spaceman. This FAQ complements those pages with practical, step-by-step guidance.
- Account and registrationhow to start, KYC verification, password recovery, and account limits
- Payments and transactionsdeposit and withdrawal via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment
- Games and bonusesfootball betting, live-dealer tables, slots, esports markets, and bonus terms
- Account management and supportaccount preferences, support tickets, and jurisdiction notice
During registration on link spaceman, you provide your username, email address, password, and mobile number. Your username must be 3–20 characters (letters and numbers only). Your email is used for account recovery and payment notifications. Your password must be at least 8 characters with a mix of letters, numbers, and symbols. Your mobile number is required for verification and support contact. After registration, you can log in immediately and deposit funds. Withdrawal requires identity verification (KYC) using your national ID, passport, or driver's license. This verification typically takes 24 hours on business days.
We at link spaceman allow you to adjust account preferences in your account settings. You can enable two-factor authentication, change your password, update your email and mobile number, and manage notification preferences. You can also request a temporary pause on your account, which suspends deposits and gameplay for a set period (7 days, 30 days, or longer). To request a pause, contact our support team via email or live chat. Your account balance remains accessible; you can resume activity after the pause period ends or request early resumption by contacting support.
Payments and transactions
Yes. We at link spaceman accept deposits via online payment, e-wallet, mobile banking, and local payment bank transfers. When you select bank transfer during deposit, link spaceman generates a unique virtual account number for your transaction. Transfer your funds to that account using your bank's mobile app or ATM. The deposit appears in your link spaceman account within 1–4 hours, depending on your bank and time of day. Weekend and holiday transfers (Idul Fitri, Idul Adha, Imlek, Nyepi) may take longer. Bank transfer fees are set by your bank, not link spaceman. Withdrawals to online payment, e-wallet, mobile banking, or local payment accounts are processed within standard verification windows.
We at link spaceman do not charge deposit or withdrawal fees. However, your payment provider (bank or e-wallet) may charge a transaction fee. online payment, e-wallet, mobile banking, local payment, and online payment typically do not charge fees for transfers to merchants. e-wallet scan-and-pay deposits are free. Bank transfers via mobile banking, local payment, online payment, and e-wallet may incur a small fee depending on your account type and the amount transferred. Check your bank's fee schedule before transferring. The fee is deducted by your bank, not link spaceman. Your link spaceman deposit or withdrawal amount is never reduced by link spaceman fees.
Games and bonuses
Link spaceman offers football and tournament coverage (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, multi-camera live studios), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). All games are available on mobile via Android installation or iOS browser, and on desktop via any modern web browser. Live-dealer tables require a stable internet connection; weak 3G or congested Wi-Fi may cause disconnection. Slot games and esports markets work on slower connections. Game availability may vary by jurisdiction.
We at link spaceman offer promotional bonuses from time to time. Bonus terms vary and are displayed clearly when you log in or visit the promotions section. Typical terms include a minimum deposit amount, a wagering requirement (the number of times you must bet the bonus before withdrawing), and eligible games (some bonuses apply only to slots or live-dealer tables). Bonuses are subject to expiration; unused bonuses may be forfeited after 30 days. Read the full terms for each bonus before claiming it. If you have questions about bonus eligibility or wagering progress, contact our support team via email or live chat.
Account management and support
To contact link spaceman support, log in to your account and tap the Help section in your dashboard. You can open a support ticket via email or live chat. Email support is available 24/7; response times are typically two hours on weekdays (Monday–Friday, 09:00–18:00 local time) and four hours on weekends and holidays. Live chat is available during business hours. When opening a ticket, describe your issue clearly and include relevant details (username, transaction ID, error message). For account lockouts or suspected unauthorized access, mark your ticket as urgent; our team will escalate it immediately. Do not share your password or two-factor authentication codes with support staff.